Stillwater News Press

June 21, 2013

City of Stillwater starts installing customer shut-off valves

By Nick Woodruff
Stillwater NewsPress

STILLWATER, Okla. — The city of Stillwater has finished installing its automated water meter reading system but residents need to contact the city to request a customer shut-off valve.

There are approximately 18,000 meters and it will take the city five years to install all the shut-off valves for customers.

Customers who request a shut-off valve will be given priority during scheduling and the installation process, according to a city of Stillwater press release.

After the installation of a customer valve, Stillwater residents will be able to shut off their water without having to contact the city for assistance, said Sherry Fletcher, director of marketing and public relations for the city of Stillwater.

In case of an emergency (water leaks that may cause damage) before the customer shut-off valve is installed, the customer can pry open the water meter’s lid and turn off the meter.

After turning the meter off, customers are required to call Water Utilities immediately because the meter and ERT will need to be checked before it can be turned back on, Fletcher said.

To contact Water Utilities, call 405-533-8048 during regular business hours, 7 a.m. to 4 p.m. For after hour emergencies, call 405-372-3292.